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THE AMERICAN NUMISMATIC ASSOCIATION
CONSUMER ALERT INVESTING IN RARE COINS
PREPARED BY THE FEDERAL TRADE COMMISSION AND THE AMERICAN NUMISMATIC
ASSOCIATION
How To Protect Yourself
If you intend to buy rare or bullion coins for investment, your best
protection is to spend time learning about the coins you are being asked
to buy. In the past, most investment gains have gone to collectors, often
known as numismatists, who have taken the time to carefully study various
aspects of coins, including rarity, grading, market availability, and
price trends. Investment success over the years is the result of prudently
acquiring coins of selected quality, proven rarity, and established numismatic
desirability. Many careful buyers study coins for some time before buying
even a single coin. Success also can be enhanced by researching dealers,
as well as coins.
If you receive any solicitation about investing in coins, keep these
points in mind.
- Use common sense when evaluating any investment claims and do not
rush into buying. Remember, anything that sounds too good to be true
usually is not true.
- Make sure you know your dealer's reputation and reliability before
you send money or authorize a credit card transaction. If you can, find
out how long the company has been in business. Don't rely just on what
a dealer's representative tells you on the phone. For example, if a
dealer claims to be a member of a professional organization, call the
organization and make sure that the claim is true. If you cannot confirm
the reliability of the dealer, consider investing with another firm.
- Do not be taken in by promises that the dealer will buy back your
coins or that grading is guaranteed unless you are confident that the
dealer has the financial resources to stand behind these promises. Many
of the coin sellers prosecuted by the Federal Trade Commission in the
last several years have not been able to meet guarantees and other obligations
to their customers.
- It is wise to get a second opinion from another source about grade
and value as soon as you receive your coins. So, before you buy, find
out what remedies you will have if the second opinion differs. For example,
some companies offer a 30-day return period if you are not satisfied
with your purchase. Check the information that you are given. Will the
full purchase price be refunded or will you be given a credit to be
used for the purchase of other coins? If a dealer promises to buy back
the coins at the same grade at which they were sold, does that mean
at the price you paid or at some discounted amount?
- Check the grades of any coins you buy with an independent source.
Be cautious about grading certificates and "slabs," especially
those furnished by coin dealers. Many of the third-party grading services
encapsulate or "slab" a coin in an acrylic holder with a grading
number. This can protect the coin from further damage and reduce the
chances of having a coin of a lesser grade substituted for one of a
higher grade. If you use a grading certificate or slab as a second opinion,
be sure you understand what they represent. Grading is not an exact
science, and a certificate or slab represents no more than the opinion
of the certification or grading service. Find out if the grading service
is indeed independent of the dealer, and what grading standards are
used. Also because grading standards vary, coins certified by different
services will be worth more or less than other coins of the same grade.
Weekly periodicals or sight-unseen trading networks list prices for
coins that have been certified by various services. Check the prices
for those coins you are considering.
- Comparison shop. You need to be concerned not only with grades, but
with prices as well. Visit several dealers before buying. Check prices
in leading coin publications or sight-unseen trading network lists to
make sure you are not being overcharged. Sight-unseen coin trading networks
offer only the lowest-priced bids being offered for coins. Several publications
list representative wholesale values for fine coins of various issues
and grades. These values generally are higher than the prices consumers
can expect to receive if they were to immediately sell their coins,
and lower than the retail prices consumers may be charged to buy the
coins. Consult such publications prior to trusting dealers' representations
about the current value of coins. If a dealer's advertised price is
much lower than the price listed in these publications, then the dealer
may be misrepresenting the quality or grade of the coin.
- Take possession of any coins you purchase to ensure they exist and
to be sure that they are properly stored.
- As with any consumer purchase, be wary about giving your credit card
number to strangers, especially over the telephone.
How To Identify Fraudulent Sellers
The fact is: It is very difficult to identify fraudulent sellers of rare
and bullion coins because they often look like legitimate dealers. For
example, fraudulent sellers frequently have elegant offices in the financial
districts of major cities, employ "account executives" or "investment
counselors," and produce glossy, attractive brochures on investment
strategy. They may claim to have leading coin experts on their staffs,
or claim to be the largest or finest dealers in the business. Because
fraudulent sellers often appear to be reputable, it is particularly important
to check the information you are given.
Also, fraudulent sellers of rare and bullion coins often use many of
the same techniques as legitimate dealers to attract buyers. Some advertise
in newspapers and magazines and sometimes meet prospective clients through
financial planners and insurance agents. Others use a popular sales method
known as telemarketing. For example, you may be approached about coin
investing through an unsolicited telephone call, or you may be called
after you have responded by mail to an advertisement. Because telemarketing
fraud has grown rapidly over the last several years, you should be particularly
careful about committing yourself to any purchase from an unsolicited
caller. Listed below are some sales techniques commonly used by dishonest
dealers.
False Grading Claims
Usually, the value of a rare coin is determined by its grade and rarity,
so it is very important that the rare coins you buy are graded correctly.
The grade of a rare coin is a shorthand method of describing its condition.
Because grading includes such factors as "overall appearance"
and "eye appeal," it necessarily involves some degree of subjectivity.
As a result, the grade assigned to a particular coin may vary even among
legitimate dealers, especially in the higher, investment- quality grades
where distinctions in condition are more subtle. Because the fine distinctions
between grades often mean large differences in the value or price of a
coin, the subjectivity in grading means that there is some inherent risk
in coin investing. Fraudulent sellers, however, often intentionally inflate
the grades of the coins they sell, charging prices many times the coins'
actual value. For example, you might pay $450 for an 1882-S Morgan dollar,
that was described to you as having a high grade because of its excellent
condition. Later, however, you may find that the accurate grade for the
coin is two or more grades lower, and that the coin is actually worth
only $50. False grading is the most common form of rare coin fraud.
False Slab Certification Claims
Many consumers and financial planners use third-party grading or certification
services to verify grade before they buy. These services "certify"
coins as to grade and usually encapsulate them in a "plastic"
holder with some form of grading certificate or "slab." However,
consumers can lose money even when a certification or grading service
is used. Certification services provided by dishonest coin dealers too
often are part of fraudulent sales schemes and are intended to mislead
consumers. In some instances, even certificates or slabs from legitimate
services can be misleading. For example, some certification services use
looser standards than those generally accepted by dealers in the rare
coin market. As a result, the coins they certify may be worth less than
other coins of the same grade. There are special pricing publications
and sight-unseen trading networks for coins certified by major services.
Before you buy any certified coin, make sure that you check its current
value in one of these sources. Some fraudulent sellers may use an old
certificate to mislead you into believing that a coin's grade is accurate
by today's standards. Check the date of any certificate or slab you are
offered and investigate the certification service before you commit to
a purchase.
False Claims About Current Value
Some dishonest sellers of rare coins grade their coins accurately, but
mislead consumers about the value of their coins. In other words, they
overprice their coins, charging significantly more than a coins's actual
value even though the coin is accurately graded. For example, they may
charge $5,000 for an accurately graded $10 Indian gold piece, which has
a current retail value of only $1,750. False claims about value are becoming
increasingly common in rare coin fraud. Despite statements to the contrary,
there is a great deal of risk in coin investments. If you are not knowledgeable
about coins, you may lose all or most of your investment.
False Appreciation Claims
Dishonest dealers often mislead buyers by quoting appreciation rates
for rare coins from an index formerly compiled each year by Salomon Brothers,
a New York investment bank. These quotes show appreciation of 12 percent
to 25 percent a year. However, the Salomon index was based on a list of
twenty very rare coins, while the coins sold by dishonest dealers are
more common coins that are not likely to appreciate at the same rate,
if at all. However, almost all dealers, legitimate and dishonest alike,
have used the Salomon quotes. Therefore, it is particularly important
that you choose your dealer carefully. Remember, there is no guarantee
that any coin will appreciate in value.
False Claims About Bullion Coins
Technically, bullion coins are not "rare" coins because their
values are determined principally by their gold or silver bullion content,
rather than by rarity or condition. The best known bullion coins are the
U.S. American Eagle, the Canadian Maple Leaf, and the South African Krugerrand.
These coins are bought and sold worldwide through banks, brokerage firms,
coin dealers, and precious metal dealers, who offer competing prices for
the coins. Bullion coin prices change daily depending on the varying prices
for gold and silver in the world markets. Fraudulent sellers of bullion
coins often overprice their coins, or mislead consumers about the coins'
bullion content. When purchasing bullion coins, call several reputable
dealers or brokerage firms to compare prices and be sure to ask about
any additional transaction or delivery costs. Fraudulent sellers also
mislead consumers into buying "coins" that are not really coins
at all. Make sure the bullion coins you purchase are not imitation medals
created by fraudulent "mints." Some private mints issue bullion
pieces with the same design as coins from the U. S. Mint, but in different
sizes. To make sure you know what you are buying, your best protection
is to study the bullion market before you buy, and to choose your dealer
carefully.
Where To Go For Help
If you have a problem with a coin dealer, and the dealer has not resolved
the problem to your satisfaction, there are a number of places you can
go for help. Some dealers will resolve disputes through binding arbitration
by an independent third party, usually through one of their professional
organizations. Consumer protection agencies, including the Federal Trade
Commission, are interested in getting your complaint information to build
cases against fraudulent dealers. Although most government offices are
not able to resolve individual disputes, they can usually give you sound
advice about how to proceed. Most coin organizations can help you if the
dealer is a member of their organization. The following list of organizations
and government agencies is provided for your information.
Coin Organizations
The American Numismatic Association ("ANA") is
a non-profit organization of collectors, but many dealers are also members.
The ANA provides many educational programs for both novice and experienced
collectors. If you have a complaint about an ANA member, you can write
to the Association at 818 North Cascade Avenue, Colorado Springs, CO 80903.
Industry Council for Tangible Assets ("ICTA")
is a national trade association of coin and precious metals dealers. ICTA
urges its members to subscribe to a program of binding arbitration administered
by the American Arbitration Association (AAA). It also keeps records of
other programs of arbitration or mediation its members adhere to. If you
have a question whether or not an ICTA member subscribes to the AAA program
or another, you may write to ICTA at 666 Pennsylvania S.E., Washington,
D.C. 20003.
The Professional Numismatists Guild ("PNG") is
an organization of coin dealers and numismatists. Membership in PNG is
selective; to qualify, a dealer must have a minimum number of years experience
and meet a minimum net worth requirement. The PNG also requires its members
to submit to binding arbitration in order to resolve complaints filed
by consumers or other dealers. If you have a complaint against a PNG member,
you can write to PNG at 3950 Concordia Lane, Fallbrook, CA 92028
Other Agencies:
The Better Business Bureau ("BBB") is interested
in the business practices of companies in its area. Contact the BBB in
the city where the coin dealer is located.
Your state consumer protection agency or Attorney General's
Office may be interested in your complaint information. Contact the state
consumer protection agency or the Attorney General's Office in the state
where the coin dealer is located.
The U.S. Postal Inspector should be contacted if you have
a complaint and you ordered, received or paid for your coins through the
mail. Postal Inspectors are listed under "Postal Service" in
the U. S. Government section of your local phone book.
The Federal Trade Commission is interested in receiving
your complaint information. Write to "Rare Coins," Federal Trade
Commission, 6th & Pennsylvania, N.W., Washington, DC 20580.
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